HB
Hanlie B

1 reviews | Active since Jul 2009

18 Dec 2017, 11:50

Subscription for Vodafone Live

I have never subscribed to use Vodafone Live - I have NEVER USED THIS! and now you are charging me R300.00 for it. I will not pay this R300.00. Why do I always have a problem with Vodacom???? Do you want me to cancel my subscription and the business accounts and move, because it seems like it.

0
Replies (2)
Vodacom
Vodacom's reply18 Dec 2017, 12:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply20 Dec 2017, 12:02
Official

Good day

Thank you for taking my call; I am looking into this matter to assist.

We apologise for any inconvenience caused.

Happy holidays!

Regards

Moddy

Best regards,