CK
Colin K
1 reviews | Active since Feb 2018
09 Feb 2018, 20:28
subscription charged
i keep having additional charges added to my internet contract with Vodacom. I phoned in on Wednesday for the 3rd time to resolve this but it still has not been sorted and i havent received the promised call by. when i rep**** to the sms i received after logging the query i received the following reply
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Feb 2018, 09:10Good day
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Feb 2018, 09:10
Official
Good day
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Feb 2018, 10:57Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Best regards,
Vodacom's reply22 Feb 2018, 10:57
Official
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Best regards,