VM
Vuyelwa M

1 reviews | Active since Mar 2018

05 Mar 2018, 14:45

Subscription change

Where does it state that when VAT increases, my billing will also change? Please advise coz I cannot accept such ****. Or just cancel this stupid contract

0
Replies (2)
Vodacom
Vodacom's reply05 Mar 2018, 14:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply06 Mar 2018, 10:27
Official

Dear Customer,

The National Treasury announced an increase in Value Added Tax (VAT) from 14% to 15% effective 1 April, 2018. There will therefore be an adjustment to your subscription as our services are subject to VAT.

If you have any questions, please visit the link below for FAQ:

http://www.vodacom.co.za/vodacom/amendment-to-vat-rate

Regards,
Vodacom Consumer Website Team

Best regards,