Subscription

My phone had pop up messages and I would click on them by mistake, this subscribing to some apps. This resulted in me losing a lot of airtime, i changed phones on the 4th of December and then called vodacom explaining that I was losing airtime and I suspect the pop ups, they confirmed that this was true and they cancelled all apps. But I kept losing my airtime still, today, 18th December, they told me I was subscribed to Vlive (I believe this is related to Vodacom ) I asked why it was not cancelled and they tell me that I was not specific and that this has it's own procedure, gave me a number to use and told me i will click on the link thereafter, i did and the link just stares at me... Vodacom is nonsensical, the are good at robbing us while we remain loyal to them! I hate Vodacom