LS
Luke S

1 reviews | Active since Jul 2024

03 Jul 2024, 07:21

Subscription *******.

The worst customer service known to man. I had to contact legal advisors to liaise with vodacom just to cancel my data contract because they refused to cancel it after calling numerous times to do so. They could not bother to even provide me with Reference code to track the cancellation process or send me some form of correspondence as proof of my call and request, while charging me monthly fees for a product i havent been using. This is after my contract already ended. They are lying, *****ing *******. Find another provider. I hope Mr please call me backrupts them.

0
Replies (1)
Vodacom
Vodacom's reply03 Jul 2024, 08:08
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team