CM
Christelle M
1 reviews | Active since May 2020
17 Mar 2023, 11:10
Subscribing me to services I didn't ask for
Received this sms: Welcome! You have successfully subscribed to Zaplium. Free for 1 day thereafter R7.00 each day on your Vodacom account. http://bit.ly/atbZaplium To unsubscribe click https://bit.ly/3if1lzJ or dial *135*997#
I have not given consent nor requested this service Vodacom; how can you just subscribe me to services without my consent?
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Replies (2)CM
Christelle M's updateReviewer Update
17 Mar 2023, 11:13This is also not a phishing ****, as I went and looked at my Content Services, and saw I was subscribed to Zaplium and Educare.
CM
Christelle M's update17 Mar 2023, 11:13
Reviewer Update
This is also not a phishing ****, as I went and looked at my Content Services, and saw I was subscribed to Zaplium and Educare.
Vodacom's replyOfficial
17 Mar 2023, 12:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Mar 2023, 12:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team