1 reviews | Active since Aug 2012
Subscribed to Digital Services without consent - Vodacom is the ultimate *****
Last month a raised a complaint against Vodacom for subscribing me to services i did not consent to nor knew about. That was addressed and cancelled. After that, I started micro managing my airtime i receive for my contract and I noticed it gets eaten away even when i do nothing on the phone. Surprise surprise, I found out I'm now subscribed to nonsense like Next battle which charges R9 a day. I do not know what this is and I definitely did not subscribe to it no give consent. Also found out I subscribed to Spotify Premium which I also know nothing about. Can you STOP sneaking in these subscriptions to milk your customers of hard earned cash for services they did not give consent to. This is borderline *****. As i said last month, coming back to Vodacom after 10 years is one of the biggest mistakes I have made in recent memory. I seriously miss the incompetence of Telkom cause atleast they did not ***** money from their customers like Vodacom is.
