NZ
Nondumiso Z

1 reviews | Active since May 2015

16 Mar 2019, 21:50

Stupid WhatsApp data

You keep on doing the same **** over and over again your WhatsApp data is not working again instead you take our normal your consultants are *********** telling me "there's nothing i can do" who does that as a customer service consultant

0
Replies (2)
Vodacom
Vodacom's reply17 Mar 2019, 11:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply19 Mar 2019, 12:41
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been Resolved.
 Regards  Consumer Website Team 

Best regards,