JN
Jack N
1 reviews | Active since Jun 2011
18 Nov 2019, 16:17
Stupid VODACOM options
I'd wrongfully paid money into the wrong Vodacom cell no and had tried my best to get through to Vodacom from my CellC line, but with nou luck, as they are just giving me stupid options all the time. When I called the no that I'd paid the R200--00 to, it was a non existing no.
Vodacom, now you can call me, because I can't reply to your stupid options.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
18 Nov 2019, 16:36Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Nov 2019, 16:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
JN
Jack N's updateReviewer Update
20 Nov 2019, 08:39VODACOM, why don't you contact me?????
JN
Jack N's update20 Nov 2019, 08:39
Reviewer Update
VODACOM, why don't you contact me?????
JN
Jack N's updateReviewer Update
20 Nov 2019, 15:11VODACOM, I'm still waiting for you to contact me!!!!
JN
Jack N's update20 Nov 2019, 15:11
Reviewer Update
VODACOM, I'm still waiting for you to contact me!!!!
Vodacom's replyOfficial
22 Nov 2019, 12:02Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply22 Nov 2019, 12:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,