CP
Candice P

1 reviews | Active since Sept 2012

30 Mar 2021, 07:57

Stupid ****ing clowns

This is the second time since I started my contract in February that I am complaining about this **** company.

You **** tards over billed me for an error on your side. My husband did a transfer of ownership to me in the middle of February however still paid his entire bill at the end of February. You stupid clowns then still charged part of February to me as a pro rata. I called your ridiculous call centre twice and was told that it was an error it would be rectified and that i would not be paying that amount, only R900. Well surprise surprise, you took your money this morning and took over R1100 even though I was told that I would not be charged that.. ****ing fix this **** before I report you idiots to the ombudsman.

Do not try to call me on any vodacom number registered because one is my husband's ans one is a Tablet deal. Call me on my 084 number.

0
Replies (2)
Vodacom
Vodacom's reply30 Mar 2021, 08:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
CP
Candice P's update06 Apr 2021, 16:13
Reviewer Update
Hi, please confirm the number your teams supposedly tried to contact me on. I have had no calls or SMSes from anyone...