1 reviews | Active since Jun 2017
STUPID BILLING ERROR
This the second time I am writing here about this organisation,Its really annoying because i dont have time to come write on this site everytime i need a simple thing done. My lines are locked due to to an outstanding account, I went to Vodacom Sandton to pay the whole amount outstanding and i was told my lines will be opened in 4 hours. Today they are still not opened. I went to the vodacom online and logged in, it showed i owe 0.21,I then went to Eastgate Vodacom and i paid 0.30 and I was told the same thing. Guess what,now i just logged in on the website and its showing i owe 0.42...THIS IS NONSENSE AND I AM SICK OF THIS UNPROFESSIONAL NETWORK THAT CALLS ITSELF "A LEADING NETWORK"...SUCH A SERVICE IS A LOW BLOW...I HAVE LOST ON A LOT ALREADY FOR THE WHOLE WEEK WITHOUT RECEIVING CALLS...WHATS THE HELL IS THIS NONSENSE...I WANT MY LINES OPENED NOWWW..
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
