cL
carel L

1 reviews | Active since Dec 2015

01 Dec 2016, 13:10

Stupid automated reply

<p>If you took the time to actually read my complaint an not just forward me an automated reply you would've seen that i spoke to a consultant and the matter is not resolved. So make an effort and contact me because I am still waiting for the person who said she would phone me back by 9. Your word carries no weight</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Dec 2016, 13:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team