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robert E
1 reviews | Active since Oct 2013
15 Jul 2015, 13:13
STUPID!!!
I have a contract phone with vodacom all paid up to date money goes off by debit order every month,so VODACOM phones ME and offers me a second line with a new phone so I agreed,everything done over the phone and we BOTH agree to the terms and conditions of the new contract I get promised delivery within 3 days and 10 mins later they sms me and tells me the deal is declined...what a bunch of unprofetional idiots
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Vodacom's replyOfficial
15 Jul 2015, 15:02Hello roberteales33,
Thank you making us aware of your complaint.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that I will make contact with you in due course to assist with your query.
Regards
Kulsoem
Consumer Website Team
Thank you making us aware of your complaint.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that I will make contact with you in due course to assist with your query.
Regards
Kulsoem
Consumer Website Team
Best regards,
Vodacom's reply15 Jul 2015, 15:02
Official
Hello roberteales33,
Thank you making us aware of your complaint.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that I will make contact with you in due course to assist with your query.
Regards
Kulsoem
Consumer Website Team
Thank you making us aware of your complaint.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that I will make contact with you in due course to assist with your query.
Regards
Kulsoem
Consumer Website Team
Best regards,