Stuggling to Authorise debit order
Poor customer service, trying to get a debit order redone on an new line on the 31050 sms system, not working and called 1946 and consultant could not 1st of all verify me, system not working, called me back and said i need to contact 1946, where that was the number i beed to contacted in the first place
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Vodacom's replyOfficial
15 May 2022, 10:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2022, 10:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team