TS
Tania S

1 reviews | Active since Oct 2016

26 Oct 2016, 09:42

Stuck with Vodacom for life

<p> Two weeks I wrote a post on hello Peter explaining how for the last 11 months I have tried to port my number from Vodacom to another network, and each time was meant with failure. I have a prepaid number and frequently asked for assistance, however, I have still been unable to port. Since my last post I was contacted my Vodacom to say that everything is now okay and I should I be able to port. I tried again, and surprise surprise, I am STILL on the Vodacom network. I have subsequently tried to contact Vodacom twice and have yet to receive a reply or any assitance. Don't EVER get a Vodacom number, you will be stuck with them for LIFE!!</p>

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Replies (1)
Vodacom
Vodacom's reply26 Oct 2016, 09:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team