Stuck with Vodacom

<p>I make sure I go to a branch, so that the consultant can explain everything there is to know about doing an upgrade, I then do the upgrade online, I get an acceptance saying my upgrade was approved, 3 days after, still no delivery, I then go into the branch, the lady explains my upgrade was declined, I have to call the credit bureau because something on my credit record is blocking them from accessing my records. I call the next day paid money, only to find out that there's nothing blocking Vodacom from seeing anything, they don't understand why I was told that. Nevertheless, I finally did my upgrade online, received my phone middle May, only to find out that the number I used to upgrade with will be receiving the data and airtime, now this most people I take it knows, unfortunately I didn't know, and I thought that a Vodacom consultant would be able to give me all the information I needed, this is why I went into the branch to ask, and I explained that 2 contract numbers I have with Vodacom, I took out as birthday presents, for my brother and sister. The consultant neglected to give me this vital information, after I told him my phone broke and I need a phone for myself, and I asked when can I cancel the contract, he answered, it's not due for cancellation yet. Now I am stuck with this problem for two years. </p>