LL
Luyanda L
1 reviews | Active since Sept 2023
30 Sept 2023, 15:35
Stuck with international roaming
I’ve been trying to have my international roaming turned off for the past 2 weeks. No assistance from customer service or the robot. No one has been snake to assist despite my numerous emails. If I’m charged despite my numerous attempts I’m going to have to stop using their services.
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Vodacom's replyOfficial
02 Oct 2023, 08:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Oct 2023, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team