1 reviews | Active since Mar 2009
Stuck overseas with no roaming
<p>Before traveling overseas to France and Switzerland I phoned 111 call centre to activate international roaming. I received a confirmation SMS. Now I am overseas. No roaming. No connection. No business SMSes. Nothing. And how do I get to Vodacom to complain? No email address to use. PLEASE URGENTLY ACTIVATE MY INTERNATIONAL ROAMING VODACOM. I have been a client since 1998 - never had a problem till now. Very very angry about this. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom ... HOW exactly is this consultant going to contact me?? I'm stuck in Europe with no roaming. Please get the point. ACTIVATE MY ROAMING.
Vodacom ... HOW exactly is this consultant going to contact me?? I'm stuck in Europe with no roaming. Please get the point. ACTIVATE MY ROAMING.