WS
William S

1 reviews | Active since Oct 2017

20 Oct 2017, 16:25

Stuck abroad without Roaming

I am stuck in the USA without SMS Roaming. I urgently need it as I work in Finance and require 2 Factor Authentication for payment processing. I called Vodacom before I left ans was told it had been activated. However it is not activated. Only way I am able to contact Vodacom is via Twitter Support. Its been days and I am still without Roaming!

0
Replies (1)
Vodacom
Vodacom's reply22 Oct 2017, 07:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,