rR
roelienpretorius R

1 reviews | Active since Aug 2016

14 Feb 2017, 02:25

Strugling with signal reported 5-6 times in 4 years

<p>We dont have any signal at our home, i have reported that 4-5 times and everytime the consultant wil get back to me. We can not go on inyernet and we cannot just make a phone call we have to walk around and search for signal wich is bad cuase what if im in trouble and need help i wount be able to walk around and search for signal. I am desperate i also said to the tecnition they can put a tower in our yard we are staying on a plot and we do have this open land next to us which we dont use but still nothing i am canselling all my Vodacom contracts as soon as they are finished on contract because i would rather support a network that i have coverige like mtn. </p>

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Replies (2)
Vodacom
Vodacom's reply14 Feb 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Feb 2017, 11:49
Official

As per telephonic discussion,feedback provided.