1 reviews | Active since Mar 2014

24 Jun 2025, 17:43

Struggling With Signal.

Been with vodacom for a good 20+ years & not too many issues till they go & put a damn robot in charge of customer care, that does nothing to help your situation, specially when vodacom signal goes down, which it did a few months ago & now yesterday & today it's off & on all day, reset my wifi every 10 minutes & down again, call customer care & stupid robot there to help with no clue how to help. Vodacom is still better then the other networks, but they been struggling in the past 6 - 8 months badly with signal & no answers as to why or a sorry for the inconvenience story.

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Replies (1)
Vodacom
Vodacom's reply25 Jun 2025, 08:11
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team