Struggling With Signal.
Been with vodacom for a good 20+ years & not too many issues till they go & put a damn robot in charge of customer care, that does nothing to help your situation, specially when vodacom signal goes down, which it did a few months ago & now yesterday & today it's off & on all day, reset my wifi every 10 minutes & down again, call customer care & stupid robot there to help with no clue how to help. Vodacom is still better then the other networks, but they been struggling in the past 6 - 8 months badly with signal & no answers as to why or a sorry for the inconvenience story.
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Replies (1)Vodacom's replyOfficial
25 Jun 2025, 08:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Jun 2025, 08:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
