Struggling to stop my contract after it finished

Item: Vodacom
Rating: 1
Author: Janelle L

Been struggling now for 3 months to cancel my contract that expired last year end of October. I am no longer in the country and therefore having the account does not have any use to me. Just not receiving any yoy from Vodacom.

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Replies (1)

Vodacom's replyOfficial

01 Feb 2021, 14:40

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Feb 2021, 14:40

Official