1 reviews | Active since Mar 2017
struggling to retrieve proof of purchase since 2015
<p>good day </p> <p> </p> <p>Please note i been struggling to retrieve proof of purchase since 2015. </p> <p>Till todate Samsung is unable to give a credit note ref ********** 720 due to the oustanding proof of purchase. all i am looking for is the proof of purchase so i can give it to samsung. </p> <p>contract cell no. ********** 104. Vodacom has failed on numerous times regarding this issue. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Please note that someone from Vodacom called and promised me to send all the revelent docs on 22 March 2017 regarding the proof of purchase. However till todate still no reply.
Good day
Please note that someone from Vodacom called and promised me to send all the revelent docs on 22 March 2017 regarding the proof of purchase. However till todate still no reply.
Good Day Mr Bheki Mashele
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Good Day Mr Bheki Mashele
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support