NS
Nico S

1 reviews | Active since Nov 2016

15 Nov 2016, 17:36

Struggling to port since 24 October

<p>Good day, I'm struggling to port my no since the 24 October spoke to several consultants and every one promise to phone me back but no one did! I waisted lot of airtime for nothing! I also went twice to the Kolonnade branch and they told me they can't help me? My no was originally with Vodacom and left because of the high prepaid rates I've seen that there a 79c pm rate now? </p>

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Replies (2)
NS
Nico S's update15 Nov 2016, 18:35
Reviewer Update

Regards Nico Steenberg

Vodacom
Vodacom's reply16 Nov 2016, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team