Struggling to get Confirmation of Cancellation

Item: Vodacom
Rating: 1
Author: Vincent R

Can Vodacom please send me my Confirmation of Cancellation??? I have settled my account more than 3 months back and they still keep on taking a debit order. I have even been contacted by the Dept collectors as Vodacom has reported me, this is very bad service and I urgently need this sorted!! Reference number: ***

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Replies (1)

Vodacom's replyOfficial

13 Aug 2021, 07:45

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply13 Aug 2021, 07:45

Official