Struggling to close my account for the past 24 months

I initially complained about Vodacom and now they have done it again, exactly what I complained about. Their cancellation department is very useless and does not answer their calls.

For the past 24 months I have been struggling to close my account.

When I pay and ask them to close my account they keep quiet and 3 months later I get notification that my name is listed. The lawyers who contacts me about my account after I made payment they vanish.

Then I will hear 3 months later from a different law firm saying Vodacom has handed me over I need to pay to close my account. After payment they vanish.

Last after my first complain on Hellopeter Vodacom contacted me and they asked me to pay outstanding amount , I paid it and they gave me a reference number that my account is closed. Now its 3 months later I get notification that I have been handed over again by Vodacom. This is truly tiring and reputational damage

Account number: I***-9 Cancellation Ref Number: *** Number in question: ***

Anyone please watchout for Vodacom, this company is a very big ****mer.