STRUGGLING TO CLOSE A LINE THEN THEY CANCELLED THE WRONG ONE THEN RECTIFIED IT BUT STILL CHARGES ME R9000.00

LAST WEEK I LODGED A COMPLAINT ONTO HELLO PETER . I HAVE BEEN STRUGGLING TO CLOSE A LINE FOR 3 MONTHS , I HAVE PAID THE PRE MATURE CANCELLATION FEE YET MY LINE WASN'T CLOSED . THEN A VODACOM CONSULTANT PHONED IN REACTION TO MY HELLO PETER COMPLAINT AND SAID SHE WOULD SORT IT OUT . SHE THEN CANCELLED THE COMPLETE WRONG NUMBER AND NOW THEY ARE BILLING ME R9000.00. THEY DID HOWEVER REINSTATE MY MY LINE BUT THE R9000.00 IS STILL SHOWING DUE ON MY ACCOUNT . I AM INCREDIBLY FRUSTRATED TO SAY THE LEAST , AND THE CALL CENTRE IS UNABLE TO ASSIST ME AT ALL .