Struggling to cancel my contract

Item: Vodacom
Rating: 1
Author: Lindiwe S

I am struggling to cancel my contract which ended 3rd of July 2021. I called in May and June more than 3 times to cancel this contract and I've also sent emails attempting to cancel but I received an invoice with a debit order date of 26th of July.

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Replies (1)

Vodacom's replyOfficial

23 Jul 2021, 09:19

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply23 Jul 2021, 09:19

Official