aK
alex K

1 reviews | Active since Nov 2020

30 Aug 2022, 09:44

STRUGGLING TO CANCEL MY ACCOUNT.

The whole three months trying to cancel my services with Vodacom. They delay everything with the threat of backlisting my company if i don't pay. They tell requirements for cancellation drip by drip.

0
Replies (6)
Vodacom
Vodacom's reply30 Aug 2022, 10:25
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
aK
alex K's update30 Aug 2022, 10:33
Reviewer Update
Your Message is Patronizing. You do not care about your Clients. All you care about is how much money you can take from them. PLEASE TERMINATE MY SERVICES. I WANT NOTHING TO DO WITH YOU.
aK
alex K's update31 Aug 2022, 10:03
Reviewer Update
VODACOM STILL NOT WILLING TO CANCEL MY SERVICES WITH THEM.
aK
alex K's update31 Aug 2022, 10:29
Reviewer Update
FROM BEING TREATED LIKE YOU DONT MATTER TO IGNORING YOU - THATS VODACOM
aK
alex K's update02 Sept 2022, 09:35
Reviewer Update
Vodacom is still ignoring my cancellation request. They simply don't respond
aK
alex K's update02 Sept 2022, 09:53
Reviewer Update
Thendo Theoline Mashau, Maria Nthombeni, Romio Ties, Nkululeko A Vilakazi. All this people will sound helpful at first then start ignoring you later.