RO
Ronel O
1 reviews | Active since Sept 2011
15 Sept 2020, 17:14
Struggling to cancel Line
I have phoned vodacom numerous times to cancel a data line I haven’t used in 4 years. Everytime they try to sell me something else instead. I was told my line was cancelled, but got charged for it again this month. Please assist to cancel the line ***. Ronél Van Zyl
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
16 Sept 2020, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2020, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team