NB
NELLIE B

1 reviews | Active since Nov 2017

02 Nov 2017, 09:41

STRUGGLING TO CANCEL CONTRACT

I HAVE BEEN PHONING FOR APPROXIMATELY A MONTH NOW AND HOLD FOR LONGER THAN AN HOUR THEN THE PHONE DIES I WANT TO CANCELL MY CONTRACT ASAP PLEASE PHONE ME ********** 794

0
Replies (2)
Vodacom
Vodacom's reply02 Nov 2017, 10:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Nov 2017, 07:42
Official

Dear client,

With reference to your written request.

Your complaint was submitted to the relevant supporting team for further review regarding an investigation to be done.

Warm regards,

SS