JH
Jaun H
1 reviews | Active since Dec 2012
10 Jun 2020, 14:31
Struggling to cancel acc (Out of contract)
Struggling to cancel acc (Out of contract) The call center agent could not assist me and i was told that i would receive a reference number and that someone would phone me back. The reference nr was never texts to me as promised, nor did anyone ever phone me Email: *** gets returned undelivered
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Replies (1)
Vodacom's replyOfficial
10 Jun 2020, 18:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jun 2020, 18:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team