AG
Amy G
1 reviews | Active since Jun 2020
18 Nov 2025, 09:57
Struggling to cancel a contract
Trying to cancel a contract via your support channels is bad. I unfortunately don't know the number so I cannot cancel the contract . YOUR IVR does not allow me to speak to a consultant without the number. Please call me on ***
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Replies (1)
Vodacom's replyOfficial
18 Nov 2025, 10:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Nov 2025, 10:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team