LS
Louise S

1 reviews | Active since Sept 2009

03 Feb 2017, 14:40

Struggling since 22nd October 2016 ----- SERVICE NON EXISTENT !!!

<p>I have been struggling to upgrade one of my numbers - i am shoved from pillar to post as nobody can assist - it's a matter of call this number, no we cannot assit & the call gets dropped - the favourite is please rate our service - I type 0 - it means zip zap nothing - the staff are *********** & one can never to speak to someone that knows anything or is willing to assist. </p>

0
Replies (2)
Vodacom
Vodacom's reply03 Feb 2017, 15:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Feb 2017, 09:49
Official

As per telephonic discussion,feedback provided.

Regards

FM