Struggling for weeks with Vodacom fibre

Bad service without getting back to resolve matter ! I was phoning so many times emailing and they dont get back to resolve this slow internet. I keep on buying data because the upload is so bad . Paying for speed that you dont get . If im not getting any response this week im moving to different provider. This is redicolous. They expect the money every month but when you have a problem then they have people they employ that dont know what they are doing. When you insist to speak to a supervisor he is not available. Im so disappointed being a vodacom customer for 20 years. Not a happy client.