tH
thea H

1 reviews | Active since Dec 2016

03 Apr 2018, 20:14

struggle to get invoices correct

everytime vodacom tells me dont look at the bill so far but everytime the bill is the same as bill so far. you said i should not worry about the r5000 on my bill it would be fixed with the dpuble handset installment guess what both are showing on my invoice and bill so far again??? when will my acoount be fixed

0
Replies (3)
Vodacom
Vodacom's reply03 Apr 2018, 20:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 Apr 2018, 08:22
Official

Hi Thea

As discussed, this matter has been resolved and feedback was provided.

Have a pleasant day further!

Regards,

RJ

Vodacom
Vodacom's reply10 Apr 2018, 08:25
Official

Dear Thea

As discussed, this matter has been resolved and feedback was provided.

Have a pleasant day further!

Regards,

RJ