JV
James V
1 reviews | Active since Jun 2013
16 Nov 2021, 09:41
Struggle to cancel Vodacom debit order
I am trying to close my debit order to Vodacom for more than a year now. I can stop it for 6 months, then it surface again. It appears my only option is to close my account at the Bank. Bad, bad, bad Vodacom.
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Vodacom's replyOfficial
16 Nov 2021, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Nov 2021, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team