GM
Granny M

1 reviews | Active since Mar 2026

14 May 2026, 15:47

Stressed, Depressed and Angry with what Vodacom is putting me through.

At this point I don't know what to do with Vodacom, I just received a statement they billed me twice, for what I don't know, from January I have been trying to get them to get their accounts and my name up to date but I just received a statement and they billed me twice....I am weak and stressed, who can help me with this, must I open a case against Vodacom or what is it that I must do....I won't afford what they want me to pay because I don't even know what is it for....

0
Replies (1)
Vodacom
Vodacom's reply15 May 2026, 07:21
Official
Dear Customer,

Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team