STRESSED AND TIRED

Really don't even have the energy to write this, ever since I upgraded my contract it is a nightmare. My sim card didn't work, I went to Hatfield Vodacom on 04 June 2019 at 16H55 to buy a new sim card as advised, I got there, I waited till 18H05 to be assisted, it is not a problem to wait but two Vodacom consultants were sitting on express till playing with their phones while we wait. I had to ask and I was told that all consultants are busy. At 18H10 I did a sim swap and to my surprise, from the 01 June 2019 I have a subscription on my phone taking R5 every day after 11H30am, on 05 June I received the reference number 1- ********** 281735 is closed of query which was escalated on 04 June 2019 and I was happy as when I checked my airtime balance, all things were sorted out. Today on 06 June 2019 at 12H01, the subscription took my R5 again after it is blocked, I even checked on *135# and it shows that it is blocked, can't Vodacom scrab my number then and give a new contract number as I am really tired of calling and saying the same thing over and over again. I do not default in payments whatsoever but really frustrated of this subscriptions.