<p>I am stuck abroad and in Joburg on departure 20 december I did the roamon to 123 but it will not connect I have mailed the technician in East London Liam ********** <br />where I bought the phone and he has logged a call to fix the problem. I cannot do my banking from France and this is causing great difficulty.You are almost impossible to contact because you see my only contact number as invalid me cell number that is not roaming is ********** 655 my French(invalid) mobile is <br />(00 33)( 0) ********** 955<br />This service has put me in a very difficult position financially.I cannot believe you make it so difficult to be contacted.<br />Please can you rectify my situation immediately. If I lose my number because you guys can’t sort me . You will force me to another network and I will facebook and twitter your failure. It is just not fair and some people say you just don’t care.<br />sincerely, <br />Roger ****s.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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