JP
Jurgen P
1 reviews | Active since Jan 2015
05 Feb 2015, 13:40
Story of a smart phone
Various inquiries from me about the progress on the faulty cell phone in question.<br> No response from Senior Support Team at Vodacare Head Office.<br> This phone is now 18 months old and was about 4 1/2 months out of order (repair).<br> <br> Not acceptable.<br>
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Vodacom's replyOfficial
05 Feb 2015, 14:28Hello hassoshane,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2015, 14:28
Official
Hello hassoshane,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team