AC
Andre C
1 reviews | Active since Oct 2009
20 Aug 2015, 16:13
Store never phones me back as promissed.
In January 2015 I upgraded my contract and took the Iphone 6. There was supposed to be a Starter kid to come with the deal. The store did not had stock, and they promised to phone me the moment the stock comes in. Till today I have not received it, nor do they phone me back. Everytime they promise to phone me back and then I just never heard of them again. I think this is absolute bad customer service. Please come back to me ASAP. I want my starter kid.
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Vodacom's replyOfficial
21 Aug 2015, 10:58Hello andrec,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply21 Aug 2015, 10:58
Official
Hello andrec,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM