Store Manager

After requesting a simple phone on upgrade that can do the same as what she has (i.e. call and whats app), we discovered the new phone does not allow for whats app. Numerous visits to the store, no resolution. Staff totally rude and unhelpful.<br> Store manager is asked to get involved. I have never dealt with such a rude arrogant man that blatantly does not accept any complaints. I was warned by at least 12 people not to go to this store due to the attitude and zero assistance (a list of all the others that will now not deal with this branch can happily be supp****). The staff and manager need to be replaced as they are a disgrace to Vodacom.<br> Our matter is not resolved however we are taking it to the consumer council<br>