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Tessa B
1 reviews | Active since Sept 2014
13 Jan 2023, 11:53
Stopping of uncapped wifi
I am disgusted-just received an sms from Vodacom to say that uncapped Wi-Fi contracts will no longer be uncapped!
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Replies (2)
Vodacom's replyOfficial
13 Jan 2023, 14:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jan 2023, 14:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tessa B's updateReviewer Update
13 Jan 2023, 16:21I have phoned your customer care center and they could not explain why - just that it is a business decision!
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Tessa B's update13 Jan 2023, 16:21
Reviewer Update
I have phoned your customer care center and they could not explain why - just that it is a business decision!