1 reviews | Active since Jul 2011
Stopping incoming calls due to "no arrangement"
My account is currently in arrears. So last week they blocked my outgoing calls. Fine. Excepted. However, this morning a lady phones me to ask when I am going to pay. I explained to her that I do not know yet, as I am waiting for people to pay me. Not wanting to make a promise I cannot keep, I said I do not have a date for payment yet.
Minutes later, my incoming calls get blocked. BRILLIANT Vodauseless!! Now people wanting to get details to pay me can't reach me. This is REALLY going to improve your time/chances of getting your money. And, incoming calls do not cost you anything. Brilliant...
Fortunately, my contract has expired, and I can now go to prepaid or another network.
At least when I am on prepaid, people can always reach me, regardless of whether or not I have loaded money on my account...
Maybe this will get through to someone with more than on working brain cell...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Jo,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see email sent to your gmail account.
Regards
RO
Good Day Jo,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see email sent to your gmail account.
Regards
RO
