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Annette D
1 reviews | Active since Mar 2020
04 Jan 2021, 11:44
Stop your daily unwelcome reminders
My contract has expired and for the last month (or more) I've been getting a DAILY sms reminding me that I can upgrade. There is no STOP to opt out of these irritating daily reminders.
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Replies (2)
Vodacom's replyOfficial
04 Jan 2021, 12:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2021, 12:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Annette D's updateReviewer Update
04 Jan 2021, 14:39For how long will your automated system continue to generate the sms? It's already been more than a month
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Annette D's update04 Jan 2021, 14:39
Reviewer Update
For how long will your automated system continue to generate the sms? It's already been more than a month