MS
Monique S

1 reviews | Active since Aug 2016

14 Jul 2021, 21:07

Stop with these nonsense calls!!!!

I am honestly tired of these automated calls I receive every single day. I pay as per the statement you send me every month. If this is a problem, please phone me. I will send you all the statements and POPs. The last call was now at 20:51. STOP WITH THIS NONSENSE. Now you relay calls to the other number that is linked to my account. I AM THE ACCOUNT HOLDER. The account is not in arrears. Get your act together Vodacom. I am over "South Africa's best network". What a crock of nonsense. I regret moving from Cell C to Vodacom. I never had any issues with Cell C. I should not have upgraded with Vodacom. Definitely considering canceling with "SA's best network" once this contract is done. It might be in a few years, but it would be worth the wait.

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Replies (1)
Vodacom
Vodacom's reply15 Jul 2021, 07:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team