MS
Michael S
1 reviews | Active since Sept 2009
18 Mar 2021, 18:21
Stop Vodacom Spam
I do not know how to get Vodacom to stop spamming me with their marketing material. Vodabucks, etc... I don't want any of it, but it draws my attention to my phone - daily. I called. I emailed. I even tried to opt up using their opt out number in the SMS, but then there are 7 options to opt out from and can only do them 1 at a time. Will take over an hour.
Any other options? Can a consultant that KNOWS how to stop this contact me.
My next option is to leave Vodacom. Seriously, this is how irritated I am with this.
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Replies (2)
Vodacom's replyOfficial
19 Mar 2021, 08:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Mar 2021, 08:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Mar 2021, 11:15Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, simply dial *133# to opt out from receiving rewards offers made available via Vodabuck store. Regards Consumer Website Team
Best regards,
Vodacom's reply19 Mar 2021, 11:15
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, simply dial *133# to opt out from receiving rewards offers made available via Vodabuck store. Regards Consumer Website Team
Best regards,