SM
Solly M
1 reviews | Active since Apr 2021
10 Apr 2021, 11:22
Stop Vodacom Abuse
Vodacom is siphoning clients accounts by refusing to cancel contracts and engaging in unauthorized debits. Vodacom has been making billions with this activities. It is time we start a campaigns to recoup this resources through courts and rigorous campaigns. We did it with E-tolls and this can also be done with Vodacom.
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Replies (2)
Vodacom's replyOfficial
11 Apr 2021, 10:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Apr 2021, 10:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Apr 2021, 10:39Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we loaded the cancellation on numbers *** and ***, effective 30/04/2021. As discussed, the number *** is only due for cancellation on 2021-05-17. Please contact our cancellation team on ***(free call from Vodacom sim) Mon – Fri 07:30 – 18:00 Sat 08:00 – 17:00 Sun 09:00 – 14:00, and they will assist with your cancellation request.
Please note that you are still liable for the invoices generated on the 01/04/2021 for the numbers cancelled.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we loaded the cancellation on numbers *** and ***, effective 30/04/2021. As discussed, the number *** is only due for cancellation on 2021-05-17. Please contact our cancellation team on ***(free call from Vodacom sim) Mon – Fri 07:30 – 18:00 Sat 08:00 – 17:00 Sun 09:00 – 14:00, and they will assist with your cancellation request.
Please note that you are still liable for the invoices generated on the 01/04/2021 for the numbers cancelled.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Apr 2021, 10:39
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we loaded the cancellation on numbers *** and ***, effective 30/04/2021. As discussed, the number *** is only due for cancellation on 2021-05-17. Please contact our cancellation team on ***(free call from Vodacom sim) Mon – Fri 07:30 – 18:00 Sat 08:00 – 17:00 Sun 09:00 – 14:00, and they will assist with your cancellation request.
Please note that you are still liable for the invoices generated on the 01/04/2021 for the numbers cancelled.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we loaded the cancellation on numbers *** and ***, effective 30/04/2021. As discussed, the number *** is only due for cancellation on 2021-05-17. Please contact our cancellation team on ***(free call from Vodacom sim) Mon – Fri 07:30 – 18:00 Sat 08:00 – 17:00 Sun 09:00 – 14:00, and they will assist with your cancellation request.
Please note that you are still liable for the invoices generated on the 01/04/2021 for the numbers cancelled.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,