1 reviews | Active since Apr 2014
STOP USING VOCACOM
Vodacom is absolutely the worst service provider. We are so disappointed in the service and the network. We hace more than 1 business premium contacts with vodacom, and so far all have gone bad. People, think twice before using Vodacom. We have upgraded today to a Samsung Note 8 1) Vodacom does not have covers for the phone, I had to go to MTN to buy a cover 2) They guy has charged us R280 to copy files from the old phone to the new one! It is absolutely ridiculous! Mtn does it for free. 3) We paid for the transfer, and not all the files are on the new phone?? Our collection of music is gone!! 4) This is a business phone that is operating 24 hours a day. We did the upgrade 9am and 12 hours later there is still no network. We went back to Vodacom and the assistant advised that there is a problem with the network! A business can not operate with a problematic vodacom network.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
